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  • Writer's pictureMagnetic Community News

Phone/internet problems?

In an attempt to solve the Island’s mobile phone and internet problems The

Magnetic Island Ratepayers and Residents Association (MIRRA) is seeking to

gather information on non/poor internet locations and mobile phone


Mobile phone coverage

Townsville City Council has the responsibility of reporting mobile phone

blackspots to the Federal Government, who then supply funding to upgrade

these services to a level similar to city counterparts.

To do this MIRRA needs specific information including, where possible,

street addresses, how good or bad reception is, how often it doesn’t work

at all, any other mobile phone issues.

Please respond with all available information to

Please understand this information will be used only to gain information on

coverage of the island generally and will not be used for any other


This is separate from internet issues which are set out below.

Internet coverage

There are currently two separate organisations planning to upgrade

internet services, but only one will obtain Federal funding.

1. NBN, which is federally funded, has just released the Sky Muster Plus

Premium and guarantee it will reach every home on the island with

free installation and a wholesale price of $65 a month. A

representative told the last MIRRA meeting (June 3) that $4 million

has been spent upgrading the Julia Creek area and work is continuing

on Palm Island to upgrade services there. This service will require the

installation of three and possibly four new towers but information on

location/size is not available yet.

2. QCN hopes to use federal funds to install a fibre-optic cable linking

the island to its Point of Interconnect in Townsville. It is seeking

support from Island residents to access these funds. Both the Shadow

Minister for Communications, David Coleman, and the NBN say the

Federal Government will not fund a fibre-optic cable to the Island

because of cost and EIS issues. However a representative from QCN

will address the next MIRRA meeting (July 1) to explain this and

answer all questions.

All residents, ratepayers and visitors are invited to this meeting which

begins at 10am July 1 at the RSL Club at 31 Hayles Ave,

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